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Shipping Policy

 

All pieces are made to order and typically ship within 3 to 4 weeks of your purchase. In-stock pieces will ship within 5 to 7 business days of purchase, with an estimated delivery time of 3-7 days. If the shipping time frame extends beyond this, we will contact you and provide an estimated shipping date.

All United States orders ships at no charge. International orders incur an additional fee for shipping and insurance.

We typically ship FedEx Ground service for most orders; however, we may use other shipping services if necessary to deliver your order as quickly as possible. For special delivery requests and shipping time estimates, please contact us directly.

 

Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your order’s progress.

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Returns Policy

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​To initiate a return, contact us within 7 days from the delivery date. Report damaged items within 3 days.

All standard in-stock merchandise is returnable within 7 days of delivery. We cannot accept returns of custom merchandise or international orders. For domestic purchases, exchanges for store credit are allowed within 10 days, provided the items are in new, unused condition with all original packaging.

 

Non-Returnable Items:

We do not accept exchanges for items showing signs of wear, use, or alteration. Special orders and pieces that have been sized, altered, or engraved are also non-exchangeable.

 

Process:

All exchanges will be reviewed and may be returned to the customer if requirements are not met. Return shipping is the customer’s responsibility. Please notify us of the return and provide tracking information. Ensure the return is properly insured (we recommend using FedEx).

Any exchanged or replaced merchandise sent out will be at no additional cost.

 

For sizing or comfort issues, please email us at enquiries@meitalove.com.

 

Contact

For questions, reach out at: enquiries@meitalove.com