SHIPPING & RETURNS

Every piece is thoughtfully handcrafted to order with intention and care. I want you to feel confident before placing your order, so you’ll find everything you need to know about production times, shipping, resizing, sales tax, and final-sale policies below.

SHIPPING

Once your order is placed, you’ll receive an order confirmation by email. I’ll keep you updated as your piece is prepared and will send tracking information as soon as your order is on its way.

Orders within the United States are shipped via FedEx or UPS. International orders are shipped via DHL or FedEx. All packages are fully insured for their declared value, and a signature is required upon delivery.

Please note that Meitalove does not ship to P.O. Boxes or APO/FPO addresses.

Once a package has been scanned and confirmed as delivered by the carrier, the order becomes the responsibility of the customer.

International orders may be subject to customs duties, import taxes, tariffs, or other fees upon arrival. These charges are determined by your local customs authority and are the responsibility of the customer. Shipping charges, customs duties, and taxes are non-refundable.

US SALES TAX

Applicable sales tax will be calculated and collected at checkout based on the shipping destination and current state and local tax requirements.

For orders shipped within New Jersey, applicable New Jersey sales tax will be collected.

For orders shipped to other U.S. states, sales tax may be collected where required by law.

For international orders, any applicable customs duties, import taxes, tariffs, or other fees are the responsibility of the customer and are not included in the purchase price.

PRODUCTION TIMES

Most Meitalove jewelry is handcrafted to order specifically for you. Please allow approximately 3–5 weeks for production, unless otherwise noted on the product page.

Pieces marked Ready to Ship are already in stock and typically ship within 3-5 business days.

Before every order leaves the studio, I carefully inspect each piece to ensure it meets my quality standards.

If you need your order by a specific date, please contact info@meitalove.com before placing your order. I’ll always do my best to accommodate your requested delivery date when possible.

If you’re looking for a piece you’ve seen on Instagram or elsewhere that isn’t currently available online, please feel free to contact info@meitalove.com.

RING RESIZING

Your first ring resize is complimentary. Please note that some designs cannot be resized due to the way they are made.

Need help choosing your size? View my Ring Size Guide here.

MADE TO ORDER

Each made-to-order piece is individually handcrafted for you. Slight variations in texture, shape, and finish may occur and are part of the character and individuality of handmade jewelry.

Because these pieces are made specifically for you, made-to-order jewelry is final sale.

FINAL SALE

Because each piece is made specifically for you, all sales are final. This includes made-to-order jewelry, custom pieces, engraved jewelry, rings that have been resized at the customer’s request, sale items, and international orders.

If your order arrives damaged or you experience an issue with your jewelry, please contact info@meitalove.com within 5 days of delivery, and I’ll work with you to find the best solution.

For any questions before placing your order, please feel free to contact info@meitalove.com.